Frequently Asked Questions

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Cancellation and Refund Policy

SUMMER CAMP CANCELLATION POLICY

In the event that Summer Camps are canceled due to COVID-19 or weather, anyone with a child registered in our Summer camps will have the following options:

  • Place the value of your registration on a gift certificate to be used on any Science Guys program — no expiration and it is transferrable!

  • Transfer your registration to a different location or date that is active.

  • Donate the value of your registration to support the Science Guys mission to keep science fun, cool, and easy for all kids! 

In the event that Summer Camps are canceled due to low registration or an issue with the Science Guys, a full refund will be provided, minus a $20 service fee (which goes to the processing companies).

No refund will be provided in the event that your child cannot attend due to illness or a change in plans. We are happy to transfer the registration fees to a different program or date.

BIRTHDAY CANCELLATION POLICY

If you must cancel your birthday party due to COVID-19, we strongly recommend rescheduling for a later date!

All parties must be canceled by emailing scienceguysofbaltimore@gmail.com 72 hours before the start time of the party. Any party canceled 72 hours in advance will receive a full refund, minus a $20 service fee. Parties canceled less than 72 hours in advance will be rescheduled. If rescheduling is not possible, gift certificates will be available to apply the funds to another event.

All cancellations must be received via email to scienceguysofbaltimore@gmail.com.